Empower Your Business with the Right Support Plan.

Choose from our flexible support packages tailored to your goals and growth.

Marketlyo Support Options

Marketlyo offers optional paid support packages for businesses that want ongoing assistance, updates, and optimisation after launch.

Support is not free and not unlimited.
You choose the level of support based on how actively you want your system managed.


What Support Is For

Support is designed to help you maintain, adjust, and optimise your existing setup.

Support Can Help With

  • Fixing issues or bugs related to the existing setup

  • Small configuration changes

  • Funnel, form, or CRM adjustments

  • Automation tweaks within existing workflows

  • Email or SMS template updates

  • General guidance and platform assistance

Support focuses on improving what already exists, not building new systems.


What Support Does Not Include

The following services are not included in support packages and are billed separately:

  • New funnels built from scratch

  • New automation systems or major workflow rebuilds

  • Advertising management (Google / Facebook)

  • SEO or content creation

  • Custom software development

  • Advanced third-party integrations

Any work outside the existing setup will be quoted separately.



PRICING

Ongoing Managed Support Packs

Essential

AU$149 (Monthly)

Best for stable systems

  • Access to support team

  • Minor fixes and small adjustments

  • Configuration changes related to existing setup

  • Standard turnaround

    Designed for businesses that need occasional help and peace of mind.

Growth

AU$299(Monthly)

Best for active businesses

  • Priority support access

  • Regular updates & optimisation

  • Automation adjustments

  • Faster turnaround

    Designed for businesses that make frequent improvements.

premium

AU$499(Monthly)

Best for AI & auotomation-heavy systems

  • Premium priority support

  • Proactive optimisation

  • AI & automation tuning

  • Fastest response handling

    Designed for businesses that make frequent improvements.

One-Off Support (Pay-As-You-Go)

If you don’t want a support package, you can request one-off work when needed.

  • General platform work: AU$120/hour

  • Automation & AI work: AU$150/hour

  • Advanced integrations: Quoted

All work is discussed and approved before starting.


How to Get Support

  • Support packages can be added at any time

  • You can upgrade, downgrade, or cancel anytime

  • Support requests are handled via email or ticket system


Important Notes

  • Support packages are optional

  • There is no free or unlimited ongoing support

  • Larger or complex requests may require an upgrade or a separate quote


Simple Summary

✔ Choose the level of support you need
✔ Pay only for ongoing help if required
✔ Clear boundaries and no surprises
✔ Scales as your business grows


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